Does getting waxed hurt?

In short yes, there is a degree of discomfort. Nothing about pulling hair out of the follicle is going to be particularly pleasant. The best way to describe it is as if you were pulling of a plaster quickly, yes it will sting a little but it the discomfort is instant and goes away quickly. There are various factors that will play a part in your tolerance for the level of discomfort including stress and your hormonal cycle.

How soon after waxing can I have a bath?

Ideally 12 hours should pass before applying any heat to the skin, so hot water, saunas and steam rooms should all be avoided after waxing as should exercise and in particular swimming, as the follicles are left open and susceptible to bacteria.

I have just used a sunbed/ steam or sauna, can I still get waxed?

Unfortunately not, applying any form of heat before or after waxing is should be avoided as best as possible, this includes getting hot and sweaty.

I suffer with varicose veins is this a problem?

Areas of skin affected by varicose veins are unable to be treated due to their delicate nature.

I have sunburn will this be an issue?

Areas of skin affected by sunburn cannot be treated, as the skin will most likely be sore and brittle resulting in possible skin removal if waxed.

Will waxing remove my natural/ artificial tan?

Tanning is a result of pigment changes in the dead skin cells so yes, you may lose some if not all of your tan through waxing. However best results for a spray tan last longer after being waxed (leaving a couple of days in between for the skin to settle.)

How can I keep my skin looking and feeling smooth for longer?

To keep the results of your waxing treatment as long as possible, the right after care is imperative. You should ex-foliate your body and the waxed areas a day or two after being waxed to remove any dead skin cells and you should moisturise daily, then exfoliate at least twice a week if not every other day. This enables the new fine hairs to be lifted from the skin without being trapped by dead skin cells and potentially causing ingrown hairs and spots.

Can you wax hair from a mole?

No you cannot, if you have a mole that produces hairs that you find unsightly the best thing to do is to cut them off, do not be tempted to tweeze them out either, as hairs that grow from moles have a larger blood supply and you could cause the mole or hair to change in growth by traumatising it.

Do I need to tell you about my medication or skin care before waxing?

As you schedule your waxing appointment, bear in mind that it is always helpful to inform us if you are taking medication, including antibiotics. Please also tell your therapist if you use Retin-A, glycolic acid, Acutane, Benzoyl Peroxide, tanning products, or acne creams. They can affect how the skin responds during waxing. In certain instances, we advise clients to postpone service.

How long before I can be waxed again?

After waxing, new growth begins in about one week. Sometimes after the third week, it is ready to wax again. Hair growth should be one-half or one-third less of its total volume. We recommend you wax at about the fourth week, at this stage in the growth cycle because the whole idea of waxing is to have as little hair as possible, right?

We DO NOT advise letting all your hair grow out before waxing again. This process could take up to three months. The benefit of regular waxing is that the follicle will eventually give up growing a replacement hair. Some people who have waxed for years' experience only 20% hair re-growth.

Why do I not feel smooth after my wax?

Not every hair comes out by the root when waxing. In fact, most people experience hair breakage after waxing. A variety of factors cause hair breakage. Factors may include having thick or coarse hair and tight follicles, which are more resistant to coming out of the root, causing more breakage. As waxing is continued on a consistent basis, follicles usually begin to loosen and less hair will break. It only takes one waxing for the hair to grow thinner.

I have had skin come off because of waxing why is this?

If your skin holds moisture, it is more likely that the top layer may peel. Skin may be overly moist after a recent shower or perspiration. If your skin is moist just before waxing, be aware that your skin may peel off from the waxing.

Can I have facial waxing if I use Retin-A, Accutane or Glycolic acid?

This type of waxing is particularly vulnerable to skin peeling and a rash that may last up to a week. We do not recommend face waxing for those who use Retin-A, Accutane, high concentrations of Glycolic Acid or similar products. These types of products make the skin very thin and sensitive. Please notify your therapist if you are using any acne or exfoliating preparation on your face. About Face and Body is not responsible for any skin that may come off during waxing.

How long does the treatment last?

This depends on the treatment you are having please see the treatment page for a more definitive answer.

What products are used?

For Manicures, Pedicures and Facials Nature's Way Spa Products are used, as they give a great treatment with more natural ingredients than some of the other brands available. Please mention any known allergies when booking so we may avoid any flare ups.

With body waxing we use warm honey wax which is perfect for sensitive and normal skin, hot wax is available for use on the underarms, bikini and chest area this is a more expensive treatment.

Spray tans are completed using the OMG Spray Tan Range in Tropical Coconut and a range of percentages of DHA to get the best results for you.

What packages do you offer?

Please see the pricing page for more details but packages are offered on multiple area waxing appointments, there are currently no other packages offered.

What payment methods do you accept?

At this time we can only accept bank transfer for deposits and cash payments on the day of the treatment.

What are Holistic Therapies?

Holistic therapy is a generic term for any treatment / therapy session that is intended to treat the individual as a whole - mind, body and spirit. Most complementary or alternative therapies could be regarded as holistic.

Can you buy the products used for personal use at home?

There are currently a few products available to you for purchase, as time progresses the demand for holding stock will be reassessed. However if there is a product you are particularly interested in then please do not hesitate to ask, I am happy to order a product in for you.

Are there discounts for block bookings of treatments?

Yes there is a discount for a block booking, if the value of the booking is more than £100 in value a 50% deposit will be required to secure the booking via bank transfer.

Is there an upper or lower age limit i.e. for children or OAPs?

No child under the age of 16 may receive a treatment without a parent or guardian present and consenting. Certain treatments will not be performed on those younger than 18, regardless of parental or guardian permission.

Teen Pamper Parties are from 11 years upwards and only contain mini manicures/ pedicures and a specialised teen skin facial. All parents or guardians of attendants must give their written permission for their child to be treated and make the therapist aware of any medical conditions or allergies that may prevent treatment. This is completely confidential, and treated with discretion.

There is no upper age limit, only certain medical conditions that come with age that may prevent treatment or require the therapist to alter the treatment, on rare occasions GP's consent will need to be sought before a treatment can be received. A full consultation before each new treatment is carried out, but if you have any concerns please do not hesitate to contact us.

Do you do a personal profile for each client's skin type and what treatments you would recommend for certain conditions?

Absolutely, before each treatment a full consultation is undergone in order to make sure the treatment is suitable for you and tailored to your personal needs. When you book a treatment you have not yet undergone you will be asked to complete a consultation specific to that treatment as not all conditions affect treatments in the same way.

How long will my nails last?

This is down to how well you care for them; we will have done everything in our power to ensure that you get the very best results from your treatment. Things to avoid are prolonged soaking in water, nail polish remover or other harsh chemicals, remembering that length doesn't equal strength your nails are not designed to be used as tools.

What can I expect from my pamper day? I.e. how will the day/half day progress is there a tea/coffee/herbal drink break?

From the moment you arrive everything is about you and your comfort and enjoyment. You will be offered appropriate refreshments depending on your selected treatments. Although this is not a spa we will do our very best to insure you have a wonderful relaxing and restful time.

What is a healing crisis?

When you fully allow yourself to relax, your body forces itself to release any barriers of tension that have built up over time, this maybe physical or mental. Examples of physical are toxins that are stored throughout your body in particular the muscles in the back neck head and shoulders. Mental tension is to do with your brain it is the emotional response to deep relaxation, when you are truly relaxed you let your guard down and so anything you have been hiding away may come to light; it is quite normal for clients to become tearful or even overwhelmed with laughter these are just a few examples of a healing crisis. After a treatment you may experience headaches, tiredness, excessive urination and heightened emotions. Although these things all sound very negative and you may be asking yourself why you would want a treatment when these are the results; well these are the result because this is what your body does in order to heal itself and cleanse itself of all the toxins that are creating imbalance.

Other healing crisis symptoms are feeling energised, uplifted, calm and relaxed. All of these contra-actions should be embraced as part of your treatment. If you feel tired take a nap, if you feel tearful let it out, have a good cry crying is a cathartic process by which your body excretes stress relieving chemicals that make you feel better. Please try to avoid taking medication if you feel unwell, try taking a bath or massaging your temples and eye brows, even if you can have nap you will really feel better for it. Drinking plenty of water after any treatment is very important, alcohol, nicotine and caffeine should be avoided for as long as possible after a treatment.

What is your booking and cancellation policy?

Please note for bookings of £100 value or over a 20% deposit paid via bank transfer will be required at the time of booking in order to secure your appointment. For bookings less than £100 there is no deposit required.

Cancellations: If you cancel with less than 24 hours' notice then you will be subject to a 50% charge. If you have paid a deposit and are aware of needing to reschedule more than 24 hours in advance, and make us aware of the situation your deposit will be transferred onto your new appointment.

Please be on time for you appointment, because you wouldn't appreciate being made to wait for yours if the person before you was late.